Designed and deployed Generative AI workflows using Azure OpenAI with sales playbooks and CRM data, reducing proposal turnaround time by 60% and driving a 15% increase in deal conversion rates.
Built an AI-Driven Deal Desk Consultation Optimization tool, integrating LLM, Airflow, and Trino SQL to reduce manual analysis time by 80% and accelerate deal consultation efficiency across global teams.
Delivered personalized GenAI-powered email recommendations through cluster-based behavioral segmentation, achieving a 28% uplift in product usage and up to 95% feature adoption in pilot campaigns.
Partnered with cross-functional teams to coordinate deployments to 250K+ users across SMB, Mid-Market, and Staffing, while designing experimental frameworks and KPIs to measure adoption, product usage, and churn impact.
Developed and productionized a sentiment analysis pipeline leveraging RoBERTa models, improving classification accuracy by 25% and automating monthly reporting, reducing manual effort by 40%.